CommzGate MACH technology

MACH Push Messaging Price Plans

Free for Regular Use. Massive capacity when you go Premium

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Post-paid
Premium

Dedicated Capacity

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Unlimited Push Messages
Web Portal + API for sending broadcasts
Basic Analytics
Service Level Agreement
Support Level Provided (Phone + Email)
Email Support Only
24/7 Support Level

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Some Common Questions Asked

How does the Free Plan work?

The MACH Free Plan provides you all the functionality of the MACH Push Messaging service including its API and Web Portal. There is no limit to the number of Push Messages you can send. However message sending throughput is limited to 1 per second. If you require higher throughput than this, please consider upgrading to a Premium Plan.

How do you assure the promised Capacity for Premium Users?

For Premium users, we spawn dedicated server instances on our Cloud architecture that will only be used by specific Premium users. This server capacity is dedicated to you and ensures that you can achieve the message throughput you require.

I am on the Premium Plan and had purchased a throughput of 50 per second. Can I reduce my purchased throughput to 20 per sec?

Yes, you can request for a downgrade or upgrade in throughput at any time and the request will be processed within 1 working day. The monthly fee for that month will be pro-rated based on the date of the change.

Do you charge for the Push Messages sent?

Push message sent via MACH is completely free and there is no limit to the quantity you can send.

Tell me more about the Service Level Agreement and 24/7 support.

As a Premium Plan user, you receive a formal agreement that assures you 99.9% service uptime for the MACH service. You will also receive a 24/7 hotline number (manned by our development team) that you can call to request for emergency technical support.

There are some questions I like to ask but is not addressed in this Q&A. Is there someone I can approach to address those queries?

Yes, please do email us!


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