Easy-to-Use Automated Escalations with Real-Time status capture
Proven and Secure
Business Continuity Planning (BCP) is a critical process for organizations to ensure that they are prepared and able to respond appropriately if operations are disrupted. There are several tools that can be used to communicate effectively during a BCP incident, such as email, SMS, phone calls and even WhatsApp. However, only Alert12 combines all these channels into a convenient and easy-to-use cloud-based system designed to reach a large number of co-workers urgently and capture their status.
In this age of notification-fatigue, critical messages needs to get delivered by all means possible. Alert12 is cloud-based multi-channel communication system for engaging a large number of co-workers urgently and capturing their real-time status in an emergency situation. All possible communication channels are utilised in a recurring pattern until a response is received.
Easy configuration of message, recipient and escalation workflow store as templates allows for One-Click Activation of multi-channel messages in a crisis situation.
The appropriate communication channel, pattern and repetition behaviour can be configured depending on the urgency of each stage or scenario.
"Advanced Mode" allow you configure and capture multiple-choice responses from your recipients, to let you know their real-time status during an emergency.
Our "Click-to-Ack" is an unique feature allows for SMS recipients to quickly and easily respond to your broadcast message, by clicking on a URL short-link that is unique to your broadcast message.
Your text message content is automatically converted into voice calls using our high-performance text-to-speech platform. Recipients who miss your critical text messages will be contacted via a phone call and have the message read to them, with prompts to respond using the phone's numeric keypad.
Reports are detailed and provides breakdown on who has responded within "snapshot" timeframes. You can also export response data as a CSV file for offline analysis.
With no software installation necessary, you are ready to go using any web-enabled terminal or mobile device. Join our many other customers who have leveraged the benefits of Alert12 in the shortest time possible.
We are ISO-27001 (Information Security) certified, providing assurance that your data is safe on our platform. We also are ready to be assessed against your internal security compliance standards.
Leveraging cloud-based economies of scale, you will be surprised at the value we can deliver. Contact us now for a quote or ask for a demo!
