CommzGate is the only best-of-breed cloud platform that empowers you to engage mobile audiences at scale with rich media and a complete closed-looped interaction. All the tools you need are provided in one place to help you achieve measurable improvements in engagement rate, customer conversions and revenue increase.
Using our Web Portal, send out personalised WhatsApp mass engagement campaigns or small group ad-hoc messages easily. Our full-fledged contacts module allows for comprehensive upload and management of your recipient lists.
Detailed delivery and engagement reports are captured in real-time for each Campaign. You can also supercharge your WhatsApp engagement strategy with bleeding-edge Artificial Intelligence powered by the Jakob AI framework, with accelerated deployment speed at a fraction of conventional costs.
Enable real-time, trackable conversational engagement with your mobile audience while achieving time and effort savings. Send product updates, customer care messages and payment reminders.
We register your WhatsApp number via the official WhatsApp Business API, getting you a verified WhatsApp Business Profile with a 'green tick' mark issued by Facebook. This assures your customers about communicating with a trusted and verified party.
WhatsApp messages are delivered reliably via the official WhatsApp Business channel, allowing you to use AI to smartly engage customers using text, images and PDF documents.
Messages sent and received are also end-to-end encrypted from CommzGate platform to end-user mobile devices. Ask us if you would like more details on the encryption architecture.
You can also supercharge your WhatsApp engagement strategy with bleeding-edge Artificial Intelligence powered by the Jakob AI framework, with accelerated deployment speed at a fraction of conventional costs. 99% of organisations using AI-based virtual agent technology report that it increases customer satisfaction and 96% exceeded return on investment on their virtual agent investment. We promises a result that is even better.
97% of Singapore use WhatsApp.
80% choose it as their most used app.
84% of time spent on mobile is spent in a messaging apps.
30x is the average in which a person opens WhatsApp daily.
Our Jakob AI technology produces human-like chat interactions that will connect with your audience. Using Machine Learning, your AI Chatbot gets smarter as it engages more conversations. Advanced integration options makes it even more powerful with capabilities such as Optical Character Recognition (OCR) for received images, text pattern extraction into databases, deep integration into your own CRM systems and more.
Conversations handled by AI agent are viewable in real-time via the 'Conversations' feature on the CommzGate Web Portal. A live agent can take over the conversation at any time or when live agent attention is needed as flagged by the AI ChatBot.
'Conversations' support multiple live agents simultaneously so your team can take shifts attending to requests.
Features in CommzGate Conversations:
1 »Live Agents login to 'Conversations' with their own user account.
2 »Each engaged mobile recipient is displayed in real-time.
3 »AI Chatbot engaging the conversation.
4 »Profile of mobile recipient can be captured and stored.
5 »Live agent can attach and send multimedia files as needed.
With everything running in the cloud, join our many other customers who have enjoyed extreme peak performance and elastic capacity at short notice.
We are ISO-27001 (Information Security) certified, providing assurance that your data is safe on our platform. We also are ready to be assessed against your internal security compliance standards.
Jakob AI delivers a revolution in the cost of producing a truly intelligent chatbot. You will be surprised at the value we can deliver. Contact us now for a quote or ask for a demo!
Our WhatsApp and Jakob AI infrastructure is hosted on dual-redundant data-centers located across geographically separate and distinct zones. This means our service will always be available when you need it to be. In fact we provide a 99.95% Service Level Agreement as part of our commitment to you.
