CommzGate Cloud SMS Gateway

Extremely Reliable
SMS Gateway
+ WhatsApp platform

Singapore's #1 SMS and WhatsApp Messaging provider for Businesses.
99.95% performance SLA coupled with AI-enabled message delivery optimisation.
14 out of 16 Singapore Government Ministries choose CommzGate, plus many other major global corporations

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or take a Quick Tour of our Engagement Web Portal.

Land Transport Authority (Singapore) uses CommzGate

Engage almost anyone in the world in real-time.
Send One-Time Passwords, System Alerts, Sales Promos

Extremely Reliable. Feature-packed & Easy-to-Use.
CommzGate provides the most comprehensive features and tools to help you leverage SMS, WhatsApp and Push Messaging for your business, website and applications.

CommzGate Web Portal

Full-featured Mobile Engagement Portal

CommzGate Portal contains all the features you need for your business to carry out mobile messaging, including AI-enabled conversation handling, priority-sending and unlimited sub-accounts. This portal is our secret sauce!

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CommzGate Cloud API

Simple, Secure Cloud API

Our Cloud API, secured with ISO-27001 certification, is based on simple HTTPS parameter-based POST/GET requests to easily integrate your applications to the CommzGate Cloud. 2FA and One Time Password APIs included. Single API to send across SMS, WhatsApp and Push channels.

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CommzGate Direct-to-Telco Connection

Direct-to-Telco™ Tier-1 Zero-Hop Network

CommzGate owns and operates Tier-1 Zero-Hop direct-link connections to network operators SingTel, M1, Starhub and TPG's SMSC systems for performance and reliability that cannot be achieved by cheap overseas providers.

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WhatsApp Features

Official WhatsApp Business Messaging

As an official WhatsApp Business Solution Partner, CommzGate is deeply integrated with WhatsApp messaging capabilities. Reach more than 2 billion WhatsApp users worldwide super-charged with our AI-enabled conversational features. Request for our 1-minute brochure overview!

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Push Messaging

Integrated Push Messaging

Drastically reduce your messaging cost with our drop-in replacement for SMS. Use our PushBox app or integrate your own mobile app to MACH.

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Professional Expert Support

Professional Support direct from our developers

Our support makes us stand out! When you contact us, you will speak with the same developers who built the CommzGate platform and optimised it for usage in Singapore.

Intelligent OTP

Intelligent SMS OTP: AI-driven, Zero Complaints

Singapore's biggest corporations use our AI-driven Intelligent OTP feature to reduce OTP non-delivery complaints to zero percent. You have nothing to configure on-premise, run all logic securely on our Cloud. Ask us for a quick chat on the details.

Intelligent OTP

Smart Engagement with click-tracking

Our user-friendly web portal and API contains features for long URL-shortening and click-thru link tracking. Combine this with personalised message content and mobile app integration to achieve drive closed-loop engagement. Ask us for a quick chat on the details.

Transparent Pricing

Transparent Pricing, No Gimmicks

Our pricing is clear and we deliver what we say you will get. No hidden charges, no gimmicks, no smoke and mirrors.

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Advanced Features

Even more Advanced features

We deploy advanced systems for military, banks, government agencies, for functions such as multi-channel auto-escalating crisis alerts, automated voice call campaigns, military-grade security and confidential on-premise systems. Just ask us if there is something you can't find something on our website!

The future is conversational

Advanced Features Advanced Features

Drastically improve client engagement success rate by leveraging WhatsApp’s pervasiveness and rich-media capability. Achieve a 10x increase in efficiency through use of an AI agent. Receive orders and even process payments!

See more or book a demo and customised presentation. Talk to us now to find out what our most forward-thinking customers are up to in leveraging WhatsApp supercharged with AI.

CommzGate @ Work

Governments and businesses trust CommzGate to deliver high-performance SMS, WhatsApp and Push Messages. Build customer relationships, update staff, members, mobile-enable your own software applications.

CommzGate enables more effective messaging for the Singapore government, KONE, SMRT Taxis, LTA, MPA, A*STAR, MDIS, Ascendas, the Esplanade, Abbott, Caterpillar, Heineken, and thousands more businesses.

"..CommzGate has always been able to listen to our requirements and delivered. Since coming onboard CommzGate, we have experienced zero service incidents for production SMS and they were able to cater to our large traffic”. "
- Project Lead for major Singapore Government project

"..we have been using your services for about 3 years now, and we have been very satisfied with your services."
- Bosch Singapore

Test our Reliability!

Test our Direct-to-Telco™ connection (for Singapore local SMS only).

Include country code. eg. 6512345678

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You should receive the message within seconds.

To receive this test message as a Push Message, download the CommzGate PushBox App for iOS or Android.

CommzGate PushBox App for iPhone
CommzGate PushBox App for Android


Our SMS Delivery Guarantee

Our Cloud service delivers SMS messages by connecting directly to each of the Singapore Telcos (SingTel, M1, StarHub and TPG).

Using this architecture, SMS delivery is guaranteed and the highest possible throughput performance is achieved. We work directly from each Telco's network team to guarantee you the delivery of your SMS. (mobile device assumed turned on and within coverage)

7 Questions to ask your SMS provider

The SMS provider industry is beset with many providers that offer cheap but unreliable messaging routes. Their customers are often initially attracted by their apparently low message prices but ultimately end up wasting much precious time and resource to learn that messages are often delivered late, or not at all.

Such unreliability are due to the fact that theses messages are often being delivered from dubious 3rd-party sources in faraway countries. Many such providers are simple white-label resellers that often go broke. Many CommzGate users are such customers coming from such experiences.

Does your company own and operate your own SMS network and service infrastructure?

Do you own and operate your own direct connections to the respective Mobile Operators that ultimately deliver the SMS message to the intended mobile recipient?

Do you also design and operate all the related service software and hardware behind the service you offer?

If a problem should occur to my message delivery, will you have the access to contact the recipient's home Mobile Operator directly to resolve the problem?

CommzGate connects to SingTel, StarHub, M1 and TPG's SMS network directly via secure connection equipment. Each message sent and receive via CommzGate is individually accountable and backed by the respective Mobile Operator.

The systems running our service are designed and engineered based on more than a decade's experience in the industry, and from working with some of the largest Mobile operators in the region.

How long has your company been providing SMS services?

SMS resellers testing the market for the first time are often here this year and gone the next. You need to select a provider that will be here today, and many years after.

CommzGate has been in business since 2001 and growing every year! We hold a Service Provider license from IMDA and have a EPPU S6 qualification from the Singapore Government.

Who are some of your reference customers?

A provider's customer reference list gives a good indication about the standard and quality of service that you will receive as a customer. Ask your provider who their existing ACTIVE customers and what these customers actually do with their service.

CommzGate is chosen by 13 out of 15 Singapore Government Ministries, and also by brand names like Honda, Sony, Caterpillar, Shell. These organisations have a vigorous vendor selection process that will result in only the best-value and secure provider being selected.

Can you provide a 5-digit shortcode to receive incoming SMS and SMS replies?

The ability to provide a 5-digit shortcode for you to both send and receive SMS messages is proof that the provider owns and operate their own network infrastructure.

CommzGate operates more than one hundred 5-digit shortcodes for uses ranging from SMS Marketing to mission-critical enterprise usage. You can test our common 73333 shortcode immediately with our Quick Demo

Do you have a dedicated support team to help me should I encounter problems?

Does the provider know intimately about the technical workings behind the service he is providing and hence will be able to solve any reported problems expediently?

We take great pride in our ability to provide solid technical support manned by the same people who designed and operate the CommzGate service. No problem reported by our users goes unresolved to complete satisfaction and in the greatest speed. Based in Singapore, you speak to a team who are intimately knowledgable about the Singapore mobile messaging eco-system!

Are you able to provide a Service Level Agreement (SLA) and a Privacy or Confidentiality Agreement?

Will the provider be able to guarantee contractually and in writing that their service will be accessible and operational more than 99.95% of the time in a year?

Will they also be able to guarantee in writing regarding the confidentiality of the mobile number data that passes through their service as a result of you using their systems?

CommzGate utilises best-in-class server technologies (such as auto-scaling, clustering, automated monitoring and self-recovery) to be able to offer contractual SLAs to our corporate customers, to whom this is a huge criteria.

Because we own and operate our SMS service infrastructure, we are also able to provide NDA contracts with our customers to guarantee that any data that passes through our systems will never be re-sold or used by another third party.

Do you have alternative messaging technology that can help reduce my SMS messaging cost?

Does the provider have a next-generation messaging technology that can help save SMS messaging cost yet complement your existing usage requirement?

We are an official WhatsApp Business Solution Provider and provide secured and high-performance WhatsApp messaging solutions. In addition, we designed and developed MACH, a Push-Messaging technology for smartphones that works seamlessly with our Web Portal and Cloud API. Find out more about MACH.

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Proudly certified for ISO27001 (Information Security), ISO27017 (Cloud Security) and ISO27018 (Data Privacy).
Participant of the SGNIC SenderID Registry as a Tier-1 aggregator and an IMDA SBO licensee.

CommzGate is a registered trademark of Pacific Synergy Pte. Ltd.

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